Connect with an Expert
Our team of licensed certifiers is ready to provide the guidance and support you need. Whether it’s a new enquiry or a question about a complex project, we’re here to offer clear answers.
Get In Touch
For new project enquiries or certification quotes, please email us at admin@customba.com.au.
To receive a quote, you must provide us with a copy of your plans. For new builds and renovations we will need to see a copy of your drafted plans including (at a minimum), a Site Plan, Floor Plan and Elevations. For Sheds, Garages, Pools and Retaining Walls we require a Site Plan for quoting purposes.
- Boundary Setbacks
- Square meterage of all proposed structures
- Existing structures
OPENING HOURS
Monday – Thursday: 9am – 4pm
Friday: 9am – 3pm
Public holidays: Closed
We close for two weeks during Christmas and New Year.
Phone
Office Address
- Office 3, 2 Otranto Ave Caloundra
Postal Address
- PO Box 135, Golden Beach Qld 4551
Our Location
Find Us On The Map
FAQs
Frequently Asked Questions
Do you service areas beyond the Sunshine Coast?
Yes! While we’re based on the Sunshine Coast, we also service surrounding areas and beyond across Queensland and New South Wales.
What happens if I don’t get a building approval?
Building without approval can lead to serious consequences, including fines, difficulty selling your property in the future, or even having to demolish the work. It’s always better to get approval upfront and avoid costly headaches down the track.
How much does a building approval cost?
Pricing varies depending on the type and size of the project, so we don’t list set prices online. Once we receive your plans, we’ll provide a free no-obligation quote. This way, you know the cost upfront before moving forward.
What documents do I need to provide?
Generally, you’ll need a full set of plans for your project. Depending on the type of build, additional documents such as engineering details or energy efficiency reports may also be required. We’ll let you know exactly what’s needed when you contact us.
When can I start building?
You can begin construction once your building approval has been issued and the necessary paperwork is finalised. Starting before this can result in penalties.
What is QBCC Insurance and do I need it?
QBCC Home Warranty Insurance is required for most residential building work valued over $3,300. It provides protection for homeowners if something goes wrong, such as incomplete or defective work. Your builder usually arranges this.
Looking For A Specific Approval?
- Pool Approval
- Shed Approval
- Carport Approval
- Deck Approval
- Patio Approval
- Demolitions
- New House Approval
- Renovations & Extension Approval
- Re-Roof Approval